Contact
Talk to a person, not a ticket queue.
Every inbox below is monitored. Pick the channel that matches your request; you will typically get a response within one business day.
Every outbound message from Aegis Eternal comes from a monitored inbox by policy. Replies are welcome. If you write to the wrong address, a person will forward it — the institution does not treat a misrouted message as a lost message.
Product questions, account help, deployment guidance, general inquiries. Route here if unsure — a person will read the message and forward it.
Vulnerability reports, security-team escalation, coordinated disclosure. PGP key on request.
Commercial contracts, federal contracting vehicles, sovereign deployments, licensing conversations.
System integrators, resellers, sovereign hosting partners, technology alliances.
Contract review, DPA requests, regulatory correspondence, intellectual-property inquiries.
One request for how you write to us
Do not send classified material, PHI, PII, or trade-secret information via plain email as your first contact. The inboxes above are hardened but they are not the platform. For sensitive material, use the platform itself, and email us that you have material to share. We will route you to the appropriate secure channel.
Every outbound message from Aegis Eternal comes from a monitored inbox by policy.